ANSWER You apply at the Department of Human Services located at 411 3rd Street SE Suite 160, 1st floor. Their hours are 8AM - 4:30 PM.
REPORT CHANGES:
If you receive Food Assistancee, FIP or Family-Related Medicaid, changes need to be reported to the Statewide Income Maintenance Customer Service Call Center.
TOLL FREE: 1-877-347-5678
CUSTOMER SERVICE FAMILY RELATED: (FIP, Food Assistance, Family medicaid, iowaCare)
Phone: 319-892-6780 Email: 57cmx1@dhs.state.ia.us
CUSTOMER SERVICE ADULT RELATED: (Elderly and/or disabled programs, Waivers, Food Assistance, IowaCares)
Phone: 319-892-6820 Email: 57CMZ1@dhs.state.ia.us
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