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Linn County LIFTS
Customer Feedback Form
Linn County LIFTS wants to provide the best transportation services possible. We appreciate feedback and invite you to let us know how we are doing. If you wish to register a complaint, compliment, or comment about our services please complete this form. LIFTS management will review, investigate and respond to each complaint, which will be treated confidentially. Call, write, email, or send the completed form to Jerrie – contact information is at the end of the page.
Customer name: ________________________________________________
Address:______________________________________________________
Telephone #:_____________________ Email:______________________
Describe the incident, comment, or suggestion:
Date:___________________ Time:______________________
Route:__________________ Driver:_____________________
Location:__________________________________________________
Dispatcher:_______________________
My concerns relates to: Scheduling, safety, employee conduct, vehicle condition, policies, or other.
This is what happened to me:______________________________________
Jerrie Yuva - Operations Manager
625 31st Ave SW
Cedar Rapids, IA 52404
319-892-5171 – office
319-892-5179 – fax
jerrie.yuva@linncounty.org
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